Technical Support

You've received an email inviting you to join a Simple Cloud studio? Great, that means a studio manager would like you to join their studio so that you ...

Two-factor authentication (2FA) provides an extra level of security for your SingleCloud experience. Instead of logging in with only your SimpleCloud creden...

When you are working on a task for a project, you will need to use and save various files. The places where you can store your files vary depending on: ...

To access the SimpleCloud storage using a file transfer protocol (FTP) client, set up the client to use the following settings: Server Use the server c...

You can change your user information, such as your name, country, currency, and phone number in the user profile settings. For details, see User profile.

You can change the preferred time zone for your account in the user profile. For details, see User profile.

Your user profile has a preferred site, which determines which server SimpleCloud will use first when trying to connect.  For details, see User profile.

You can change your password in the user profile settings.  For details, see User profile. 

The desktop app lets you run SimpleCloud locally on your computer, rather than having to use a web browser. It also has the advantage of providing access to...

Your SimpleCloud user account has a user profile. This is where the details of your user account are stored, including your photo, user name, contact detail...