Technical Support

Before you create a storage volume, we recommend that you read the Storage article, which explains how studios can use the storage in your plan.  When y...

Your SimpleCloud plan includes a specific amount of storage that was agreed when the plan is purchased. To use that storage, you need to create one or more ...

The capacity of a storage volume is set when it is first created, but you can increase the capacity later as needed. When you increase the capacity, you can...

If you do not need a storage volume anymore, you can delete it. To prevent accidental deletions, SimpleCloud has a three-step deletion process. First you ha...

With the Disable feature, you can make a storage volume unavailable for use without deleting it from SimpleCloud. This can be useful when you are setting up...

When a storage volume is in the disabled state, it cannot be used. To make it available again, you need to enable it. Typically, you would enable a volume w...

You can find information about each volume on the storage volume list. When you display the list, select a volume or the arrow icon at the end of the row. T...

Each volume that you create has a capacity. If the storage disk becomes full, you will need to increase the capacity, either by doing it manually or by allo...

If the Storage screen shows this message: "Please check that your studio is bound to an active plan at the “Profile”in your studio management area, ...

If you delete a volume, it automatically goes into the "delete pending" state. While in this state, the volume is unavailable to use, and after a ...